Support Center

When I try to view a PDF document all I see is a blank screen.

Last Updated: Apr 16, 2015 02:59PM PDT
Jeez, we hate it when this happens and know how frustrating this is. Revizzit uses the pdf reader that your default browser uses, which for the most part is Adobe Reader, and Adobe oftentimes makes changes that don't play well with applications outside of Adobe.  There are 3 issues that are most likely causing you not to be able to view pdf documents inside the Revizzit app:

1) Install Adobe Reader, get.adobe.com/reader/
Please be sure NOT to install the DC version of Adobe Reader. If you currently have the DC version installed, you will have to trash it from your "Applications" folder and install the 11.0.10 version or earlier version depending upon your operating system.

2) Make sure your version of Adobe Air is up-to-date, get.adobe.com/air/

If this does not work, please write us and we'll do everything we can to get you up and running!

Contact Us

de27d562c27a9bb6316f1453e93e3320@revizzit.desk-mail.com
https://cdn.desk.com/
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